What Is a Mystery Shopper?
A mystery shopper or secret evaluator is a consumer, like you, who is financially compensated, and who is trained before each project in order to be able to observe and verify if the standards for quality are respected in the visited establishments.
A mystery shopper also relays all pertinent information relating to customer service (employee efficiency, smile, politeness etc.) the cleanliness of the premises, the quality of the sales promotions, the sales methods used, etc.
Mystery evaluations help business managers make decisions, and introduce tools that improve the “quality of their customers’ experience”.
Our business currently relies on several thousand mystery shoppers in all major Canadian cities. Our mystery shoppers come from all walks of life, and from all socio-economic groups.
We are constantly looking for new mystery shoppers to join our team.
 How To Become A Mystery Shopper?
It’s a very simple process to sign up to become a mystery shopper. You can send us your resume today or fill out the registration form, which can be found on this site or post it, e-mail it or fax it.
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Your message must include the following information:
How you first learned about our company.
Example:
- Referred by someone (give us the person’s name)
- A newspaper ad (specify which newspaper)
- Advertising in a magazine (specify which newspaper or magazine) etc.
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| Step 2. |
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A list of cities within your reach to perform mystery evaluations.
Note: We are asking for both your home and work (if available) postal codes in order to pinpoint accurately which areas are within your reach as a consumer. We are asking for the areas you normally go to.
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We would like to know the reasons why you would like to become a mystery shopper for L'Observateur because we are inquisitive by profession!
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You can send you registration
- By Internet: achatmystere@observateur.qc.ca
- By post: 1074, Berri, Montréal (Québec) H2L 4X2
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